Insurance/Compensation system / TOYOTA Rent a Car

Non-Operation Charges (NOC)

In the event of a car accident, car theft, car trouble or stain/damage on a car, if the car needs to be repaired and/or cleaned, the following fee will be charged as a part of compensation for business during the time of repairing/cleaning:
(Please note that this charge is different from the compensation system below.)

Cases	Fee (excluding tax)
When the car is returned to the shop as planned by its own ability:	JPY 20,000
When the car is not returned to the shop as planned by its own ability:	JPY 50,000

In the event that car is not returned to the shop, for example the car is left on the street, even if the car is drivable, JPY 50,000 will be charged.

In the event an accident or car trouble occurs, please follow the procedure below.

Amount of Insurance Compensation

The following amount will be paid as compensation for an unexpected accident.

Bodily Injury:

Unlimited per person (including automobile liability insurance)

Property Damage:

Unlimited (a charge of JPY 50,000 will be incurred for exclusion of liability)

Car Damage:

Up to the actual value per accident (a charge of JPY 50,000 will be incurred for exclusion of liability; JPY 100,000 for buses and large size trucks)

Physical Disability:

Up to JPY 30,000,000 per person*1

*1: Compensation will be paid for injuries to passengers (including death and residual disability) regardless of the degree of the driver’s responsibility (Up to JPY 30,000,000: The amount of damage will be calculated by the insurance company based on the insurance clause)

The amount of damage that is not covered or paid for by compensation shall be covered by the customer.
Insurance does not cover any accidents specified by the disclaimers in the insurance agreement.
Insurance may also not cover accidents that do not have an accident report issued by a police office.

Exclusion of Liability Compensation System

Exclusion of Liability Compensation Fee: JPY 1,050 (JPY 1,000 excluding tax) /Day (24 hours)

Cars with the first number of 1 or 2 on the license plate are JPY 2,100 (JPY 2,000 excluding tax)

By joining this system, the exclusion of liability fee mentioned above will be exempted for the applicable accidents.

Damages that Insurance does not cover

The amount of damage that insurance does not cover or exceeds the insurance limitation shall be covered by the customer.

Examples of Cases that Insurance was not Paid

The accident was not reported to the police (an accident report was not obtained)
The accident was caused by a driver different from the one who applied as a driver at departure.
The accident was caused by a driver without a driver's license.
The accident was caused by drink driving.
The accident occurred after the original rental period but TOYOTA Rent a Car was not notified of a rental extension in advance.
Other facts that violate the Rental Agreement of TOYOTA Rental & Leasing.