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How to Make a Reservation
How to Make a Reservation
It is easy to make a reservation by phone.
Easy reservation at shops
Our staff at 1,200 TOYOTA Rent a Car shops in Japan will accept your reservation.
Please feel free to visit us to consult us about your needs.
Changes/Cancellation of Reservation
Please contact us immediately when you change or cancel a reservation. Prescribed cancellation charges will be charged. Please note that the reservation may be cancelled if the rental car contract is not concluded 1 hour after the scheduled departure time.
| Passenger Cars / Mini Vans / Wagons / RVs / Vans / Trucks | Buses | ||
|---|---|---|---|
| 7 Days Before the Rental Day | Free of Charge | 10 Days Before the Rental Day | Free of Charge |
| 3-6 Days Before the Rental Day | 20% of the Basic Rental Fee | 3-9 Days Before the Rental Day | 20% of the Basic Rental Fee |
| 1-2 Days Before the Rental Day | 30% of the Basic Rental Fee | 1-2 Days Before the Rental Day | 30% of the Basic Rental Fee |
| Rental Day or After the Scheduled Rental Day | 50% of the Basic Rental Fee | Rental Day or After the Scheduled Rental Day | 50% of the Basic Rental Fee |
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- The upper limit of the cancellation charge is JPY 6,300 (JPY 6,000 excluding tax). For a bus, the upper limit of the cancellation charge is JPY 12,600 (JPY 12,000 excluding tax)
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- The prescribed reservation charge is included in the rental fee.
How to Make a Reservation via the Internet
Reservation via the Internet is only available in Japanese.
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- When a customer who has an implanted cardiac pacemaker or an implanted defibrillator (hereinafter referred to as pacemaker) use a rental car equipped with the Smart Entry system, it may cause a negative effect on the pacemaker. Please consult the TOYOTA Rent a Car Reservation Center if you have a pacemaker.
