RESERVATIONS

Before Making Your Reservation

We will ask for the following items when you make a reservation:

Notes:

Reserving Your Vehicle

Reserve online

Please click here

Reserve by phone

Please call the TOYOTA Rent a Car Reservation Center by phone.
Business Hours: From 8:00 to 20:00 local time (7 days a week)

To call toll-free within Japan

0800-7000-815 Note: Toll-free phone service may not be available depending on phone types or phone lines.

To call from outside Japan

+81-3-5954-8020

Reserving Your Vehicle at the Pick-Up Location

Our staff at one of the about 1,200 TOYOTA Rent a Car shops in Japan will accept your reservation.
Please feel free to visit us to consult with us about your needs.
Reservations can also be made at the pick-up location.

Change/Cancellation of Reservation

Please contact us immediately when you change or cancel a reservation.
The prescribed cancellation charges will be charged.
Please note that the reservation may be cancelled if the rental car agreement has not been signed within 1 hour after the scheduled pick-up time.

Cancellation Charges

For passenger cars, minivans, wagons and SUVs

Cancelling 7 days or more before the scheduled rental day Free of charge
Cancelling 3-6 days before the scheduled rental day 20% of the estimated basic rental fee
Cancelling 1-2 days before the scheduled rental day 30% of the estimated basic rental fee
Cancelling on or after the scheduled rental day 50% of the estimated basic rental fee

Notes:

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