ACCESSORIES AND OPTIONS
Rates for Options
TOYOTA Rent a Car has a variety of options for your intended use.
Free Options
- Car Navigation Systems Multilingual car navigation systems are available on all passenger classes (including station wagons and SUV)*. LEARN MORE
- ETC Device Available on all passenger classes (including station wagons and SUV) as standard equipment (except for some car models and areas)*. LEARN MORE
Paid Options
(Includes 10% consumption tax)
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ETC Card Rentals
JPY 330/rental LEARN MORE - JAF Membership Certificate Rental JPY 550 / time LEARN MORE
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Model Selection Option
JPY 1,100 (tax included)/ 24 hours
All passenger classes (including station wagons and SUV) -
4WD
(Four-Wheel Drive Vehicle)* All passenger classes (including station wagons and SUV) JPY 1,650/
24 hours Bus Class JPY 2,750/
24 hours LEARN MORE - Child Seats JPY 550/72 hours LEARN MORE
- Winter Tires During the winter season, it is possible to check the amount on the online reservation (accessory option) screen (free rental at shops that have it as a standard equipment). LEARN MORE
- Snow Chains, Carrying Systems (for Skis/Snowboards), Sheets, Covers, Ropes, Carriers and Other Options Rates differ depending on shops. LEARN MORE
- Car navigation systems can be reserved for car models other than all passenger classes (including station wagons and SUV) and ETC devices can be reserved for car models other than all passenger classes (including station wagons and SUV) for free by phone. However, the number is limited depending on the model, so please contact us in advance.
- Only available at some shops. Check availability when making your reservation.
- Hourly rates for SUV1 and SUV3 cars include 4WD charge.
- See shops offering winter tires as standard equipment here.
Notes:
- When making reservations via the Internet, some options may not be included in the breakdown of charges. Please call the TOYOTA Rent a Car Reservation Center or your nearest shop to ask for details.
- Optional items such as snow chains and canvas covers may not be available at some of our shops.
ETC Device
The ETC (Electronic Toll Collection System) is a system that allows for fares to be calculated automatically for vehicles passing through toll gates on expressways, without having to stop.
1 How to Use ETC-Equipped Rental Cars
- All TOYOTA Rent a Car passenger cars are equipped with an ETC device (excluding cars at some shops).
- Bring your own ETC card, or simply use a rental card from us.
Notes:
- All passenger classes (including station wagons and SUV) are equipped with ETC devices as standard equipment.
For other grades, ETC devices can be attached as a free-of-charge option.
Please note that the number of ETC devices for other grades is limited. Please inquire about availability in advance by phone. - ETC devices are not offered in isolated islands.
2 Pre-Driving Checklist
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Point #1
Confirm the expiration date of your ETC card
ETC gates will not open if your ETC card has expired.
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Point #2
Direction of insertion of ETC card
ETC gates will not open if the ETC card is inserted in the wrong direction, or if it is upside down.
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Point #3
Do not forget to take ETC card out
Be sure to take your ETC card out of the device when leaving and returning the car.
Note: Do not take your ETC card out of the device while passing through the ETC lane, or right after passing through.
How to Use Expressways (When Using ETC)
You can use expressways hassle-free with the ETC system.
You can rent ETC cards at our shop (card rental fee of 330 JPY per rental; includes 10% tax).
When renting an ETC card, please pay the expressway toll amounts when returning your rental car.
- Insert the ETC card into the ETC device correctly. If the ETC device does not recognize the ETC card, the barrier will not open.
- The operation explanation below is an example. Actual conditions may differ.
How to Enter the Expressway
The ETC lane is displayed at the tollgate. Head toward it.
Enter the lane marked "ETC専用" or "ETC・一般ゲート."
Lower your speed to 20 km/h or less, and slowly pass through.
How to Exit the Expressway
The ETC lane is displayed at the tollgate. Head toward it.
Enter the lane marked "ETC専用" or "ETC・一般ゲート."
Lower your speed to 20 km/h or less, and slowly pass through. The barrier will open. There is no need to stop at the gate to pay the toll. The toll amount is displayed.
How to Use Expressways (Without ETC/When Not Using ETC)
Pay the expressway toll with either cash or credit card.
- The operation explanation below is an example. Actual conditions may differ.
How to Enter the Expressway
Enter the lane marked "一般ゲート" or "ETC・一般ゲート," and stop.
You will receive a passing ticket from the attendant. Tickets may also be issued automatically by machines. Hold onto the ticket and do not lose it as it becomes necessary at the exit.
Expressway tolls are usually paid at the exit, but there are some instances where payments are made at a toll gate located at the entrance.
If payment is made at the entrance, there will be no toll gate at the exit.
However, when changing onto a different expressway/toll road, there will be a new toll gate.
How to Exit the Expressway
Enter the lane marked "一般ゲート" or "ETC・一般ゲート," and stop.
Hand the passing ticket to the attendant.
The expressway toll is displayed.
When paying, you can usually pay by cash or credit cards, but there are some toll gates where credit cards are not accepted. Please also have cash ready.
ETC Card Rentals
- ETC cards can be requested at the time of your online reservation
- Not available at some shops such as on remote islands. There may be instances where rental is not possible due to reservation conditions
Don't worry if you don't have an ETC card, as you can rent one from us. Reservations can be made online.
Offers the convenience of one single payment for both ETC usage fees and car rental fees.
You can return it to any shop, and not just the one you got it from. (Some shops are excluded.)
Notes:
- ETC card usage fees can be paid by credit card or in cash at the shop when you return the car.
- You cannot rent just the ETC card.
JAF Membership Certificate Rental
24-hour assistance is available in English, Chinese, and Korean by the JAF Road Service Center.
Also, preferential service from JAF-affiliated facilities throughout the country is available to members.
Customers renting a vehicle can contact us at the e-mail address or phone number listed on the reservation completion screen/reservation confirmation e-mail.
Applications are taken at the TOYOTA Rent a Car Reservation Center.
Notes:
- The "JAF discount" does not apply to the rental car's basic rate.
- Not applicable to T2 (other than standard decks), T3, T4, or Bus classes.
- In instances of damage/loss, the cost of a JPY 2,000 (tax exempt) issuance fee is charged separate from other costs.
- Some shops do not provide this service.
- If have used JAF road service, we are given the details from JAF (date and time, location, type of work done, etc.).
4WD (Four-Wheel Drive Vehicle)
4WD cars are available for some models (SUV1 and SUV3 cars are all 4WD). Please specify a 4WD when making your reservation.
Child Seats
- It is required by law to use child seats for children under 6.
If you will be traveling together with a child under the age of 6, please be sure to let us know at the time that you make your reservation. We also provide car seats for infants under the age of 9 months. - It is your responsibility to make sure that child seats are attached correctly.
| Seat Type |
Child Seat(Infant Seat) *Use of Rear-facing insert/cushion *The pictures are for illustrative purposes. It may differ from the actual items available. |
|---|---|
| Child Size |
Under 18 months Under 13 kg Up to 83 cm |
| Seat Type |
Child Seat *Forward-facing *The pictures are for illustrative purposes. It may differ from the actual items available. |
|---|---|
| Child Size |
Over 15 months Under 18 kg Between 76 cm to 100 cm |
| Seat Type |
Booster Seat *The pictures are for illustrative purposes. It may differ from the actual items available. |
|---|---|
| Child Size |
Approximately 3 to 12 years old From 15 kg up to 36 kg Between 100 cm and 150 cm |
Winter Tires, Snow Chains, Ski/Snowboard Racks
Rental of winter tires, snow chains, and ski/snowboard racks is available.
Winter tires can be requested online at the time of the car reservation during the winter season (offered as standard equipment at some shops).
For those who wish to rent snow chains or ski/snowboard racks, please contact the TOYOTA Rent a Car Reservation Center after your car reservation.
In Japan, there are areas where snow falls from the end of September to May.
- When going to areas with snowfall, winter tires and other winter equipment is required.
- Snowfall may occur at your destination even if not at your pick-up location.
Be sure to check the weather conditions of your destination. - Even with winter tires equipped, please take plenty of caution with snowy roads, and drive safely.
(http://www.mlit.go.jp/mizukokudo/sabo/nadare.html)
Covers/Sheets/Ropes/Carriers
Items needed for moving house or load carriage such as covers, sheets, ropes and carriers are available.
Please call and consult with us for details.
Pets
Pets
| Kinds | Dogs and cats only |
|---|---|
| Size | Pet's size: should fit into cage within 70 cm x 90 cm x 75 cm Pet's weight: should be less than 10 kg |
Available Car Class
Only W, and SUV classes
Conditions (Instructions for Users)
- Please let us know if you will be accompanied by a pet when making a reservation.
- Please keep your pet in a cage no larger than 70 cm x 90 cm x 75 cm when it is in the car. (Bring your own cage.)
- Please set the cage in the cargo area.
- Spread a plastic sheet designated by TOYOTA Rent a Lease under the cage.
(Plastic sheets are available at TOYOTA Rent a Lease shops for JPY 550 each including tax 10％.) - Sign the Agreement.
- If you disagree with conditions 1–5 as shown above, we will not allow you to bring your pet in the car.
Non Operation Charge (NOC)
A NOC will be charged if extreme odor, dirt or damage is found in the car and needs to be cleaned or repaired.
If covered by the Double Protection Package, you are exempt from NOC payment.
Notes:
- Assistance dogs (service dogs, guide dogs, etc.) are exempt from the above conditions and are treated as individuals.
- The Agreement is available at each shop. Please sign it at the shop.