Narita Airport

Pick-up Information

Narita Airport Terminal 1
Information with pictures on how to get to the counter from each exit (PDF) On 1F of the Central Building (International Arrival Lobby) Customers arriving from domestic flights or to the South Wing, exit toward the left. Customers arriving to the North Wing, exit toward the right. After checking in at the counter, our shuttle will take you to the Narita Airport Shop (about 15 min. depending on road conditions).

Narita Airport Terminal 1

Information with pictures on how to get to the counter from each exit (PDF)

On 1F of the Central Building (International Arrival Lobby)
Customers arriving from domestic flights or to the South Wing, exit toward the left. Customers arriving to the North Wing, exit toward the right.
After checking in at the counter, our shuttle will take you to the Narita Airport Shop (about 15 min. depending on road conditions).

Narita Airport Terminal 2
Information with pictures on how to get to the counter from each exit (PDF) In the B section on 1F (International Arrival Lobby) Customers arriving here, exit toward the right from any of the exits. After checking in at the counter, our shuttle will take you to the Narita Airport Shop (about 15 min. depending on road conditions).

Narita Airport Terminal 3
Please come to the reception counter in Terminal 2 via the inter-terminal shuttle bus or access corridor. After checking in at the counter in Terminal 2, our shuttle will take you to the Narita Airport Shop (about 15 min. depending on road conditions).

Return Information

*Direct returns to the airport terminal unavailable.
Please return to the Narita Airport Shop.
After completing the procedures, our shuttle will take you to Narita Airport (about 15 min.)
Customers using Terminal 3, please use the inter-terminal shuttle bus or access corridor from Terminal 2.