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If your credit card payment is not complete at the time of reservation, you still have not reserved your rental car.
If there is a stop on the personal authentication screen for credit card payment, your payment is not yet completed, so please be careful.
Once you finish making a reservation, there will be "a display of the reservation number on the screen" and "an email with reservation details" sent to you.
If neither of these can be confirmed, you still have not made a reservation. We are sorry for the inconvenience, but please start over by entering your reservation information.

Thank you for using Toyota Rent a Car.
As stated below, we would like to inform you that it will become necessary to input the PIN number at the time of using a credit/debit card with an IC chip.
In order to ensure our customers' security and prevent unauthorized uses, it will be necessary to enter the 4-digit PIN number when you use your card with an IC chip from Tue., April 1, 2025.
Please note beforehand that this will make it impossible to pay by signature.
If you are not sure about the PIN number, we would like the card holder to check in advance with the official webpage of the card company or with the contact center whose contact information should be written on the back of the card.
* The input of the PIN number may not be required, depending on the payment method or the amount.

Thank you for using TOYOTA Rent a Car.
To ensure a safer and more secure experience when using TOYOTA Rent a Car, we will introduce the cardholder authentication service "3D Secure 2.0" as a measure to prevent fraudulent credit card transactions. This service will take effect from Wednesday, March 26th, 2025.
■ What is "3D Secure 2.0"?
"3D Secure 2.0" is a security service designed to prevent unauthorized use of credit cards online. In addition to entering your PIN, you may be required to provide a one-time password or other authentication information to verify your identity.
■ Important Notice for Customers
Starting Wednesday, March 26th, you will need to register for the "3D Secure 2.0" authentication service with your card issuer. If your credit card is not registered, you will not be able to use it for transactions.
Please ensure that you complete the registration in advance through your card issuer’s website or other designated channels.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation. We remain committed to improving our services and look forward to your continued support.